1.1 Registration Data. When you create a 277bad account, we collect the personal information you provide, which may include your full name, date of birth, email address, mobile phone number, residential address, and preferred payment method details. This information is required to verify your identity, confirm your eligibility (21+ only), and create your player account.
1.2 Identity Verification Data. To comply with know-your-customer (KYC) and anti-money laundering (AML) requirements, 277bad may request copies of government-issued identification documents (such as a National ID card or passport), proof of address, and proof of ownership of payment methods used. This information is processed solely for verification purposes.
1.3 Financial Transaction Data. 277bad records all deposits, withdrawals, and account balance movements. Transaction records include the payment method used (such as bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in BDT, timestamps (Bangladesh Standard Time, UTC+6), and transaction reference numbers. This data is retained for financial audit, fraud prevention, and compliance purposes.
1.4 Gaming Activity Data. 277bad logs player gaming activity, including games played, bet amounts, wager history, session durations, win and loss records, and bonus usage. This data is used to provide the gaming service, monitor for responsible gaming indicators, and resolve disputes.
1.5 Technical & Device Data. When you access the platform, 277bad automatically collects technical information, which may include your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and pages visited during your session. This data is collected using cookies and similar tracking technologies as described in Section 5 of this Policy.
1.6 Communications Data. If you contact the 277bad support team via email, live chat, or any other channel, we retain records of those communications, including the content of messages and the date and time of contact. This information is used to resolve your query, improve customer service, and maintain accurate records.
2.1 277bad uses the personal data collected from players and visitors for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details |
| Identity and age verification (21+) | ID documents, date of birth |
| Processing deposits and withdrawals | Financial transaction data, payment method details |
| Fraud prevention and security monitoring | Technical data, transaction data, gaming activity |
| Responsible gaming compliance | Gaming activity, session data, self-exclusion records |
| Customer support and dispute resolution | Communications data, account and transaction records |
| Platform analytics and improvement | Technical data, anonymised usage statistics |
| Promotional communications (where consented) | Contact details, gaming preferences |
2.2 Marketing Communications. 277bad may send promotional emails or notifications about bonuses, new games, seasonal offers (such as BPL or IPL promotions, Eid specials, or Pohela Boishakh campaigns), and platform updates to players who have opted in to receive such communications. Players may opt out of marketing communications at any time by contacting [email protected] or adjusting their account notification preferences.
2.3 277bad will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your explicit consent.
3.1 Third-Party Service Providers. 277bad works with carefully selected third-party service providers to operate and maintain the platform. These providers may process personal data on behalf of 277bad strictly in accordance with data processing agreements and only to the extent necessary to deliver their contracted services. Categories of service providers include:
- Payment processors: bKash, Nagad, Rocket, Upay, and banking partners for transaction processing.
- Identity verification providers: KYC and AML compliance service providers.
- Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other certified studios — these providers receive only the technical data necessary to deliver game functionality.
- Platform infrastructure providers: Hosting, server management, and content delivery network (CDN) operators.
- Analytics providers: Anonymised, aggregated usage data may be shared with analytics platforms to support platform performance monitoring.
3.2 Legal and Regulatory Disclosures. 277bad may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by applicable law, court order, or other legal process. 277bad will notify affected players of such disclosures where permitted by law.
3.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of 277bad's business assets, player data may be transferred as part of that transaction. Affected players will be notified in advance where practicable, and any successor entity will be required to honour the commitments set out in this Policy.
3.4 277bad does not sell, rent, or otherwise transfer personal data to third parties for their own independent marketing or commercial purposes under any circumstances.
4.1 277bad implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and the 277bad platform.
- Encrypted storage of sensitive account data, including financial information and identity documents.
- Access controls limiting personal data access to authorised personnel only, on a need-to-know basis.
- Regular internal security reviews and monitoring of platform infrastructure for vulnerabilities and suspicious activity.
- Secure account authentication mechanisms to protect against unauthorised login attempts.
4.2 While 277bad employs robust security practices, no online platform can guarantee absolute security. Players are reminded to keep their account credentials confidential and to contact [email protected] immediately if they suspect unauthorised access to their account. Players should also ensure they access the platform only through secure, trusted networks.
5.1 277bad uses cookies and similar tracking technologies to enhance the player experience, maintain session state, and collect anonymised usage data. Cookies are small text files placed on your device when you visit the 277bad platform.
5.2 Types of Cookies Used. 277bad uses the following categories of cookies:
- Strictly Necessary Cookies: Essential for the operation of the platform. These include session management cookies that keep you logged in during an active session. These cookies cannot be disabled without affecting core platform functionality.
- Performance & Analytics Cookies: Used to collect anonymised data about how visitors use the platform, which pages are visited most frequently, and where errors occur. This data helps 277bad improve the platform experience.
- Functional Cookies: Used to remember your preferences, such as your preferred language or display settings, to personalise your experience on return visits.
5.3 Cookie Management. You may manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies may impair your ability to use certain features of the 277bad platform, including logging in to your account.
6.1 277bad retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal and compliance obligations. The following general retention principles apply:
- Active account data is retained for the lifetime of the account and for a defined period following account closure to satisfy audit, anti-fraud, and legal requirements.
- Identity verification documents are retained for the period required by applicable KYC and AML regulations.
- Financial transaction records are retained for a minimum of five (5) years following the relevant transaction to comply with financial record-keeping obligations.
- Communications records are retained for a reasonable period following the resolution of the relevant support interaction.
- Anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.
6.2 When personal data is no longer required and there is no legal basis for its continued retention, 277bad will securely delete or anonymise that data in accordance with its internal data disposal procedures.
7.1 As a registered player on the 277bad platform, you have the following rights in respect of your personal data:
- Right of Access: You have the right to request a copy of the personal data 277bad holds about you.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your account.
- Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data. Note that this right may be limited where 277bad has a legal obligation to retain the data.
- Right to Restriction: You have the right to request that 277bad restricts the processing of your personal data in certain circumstances, such as while a dispute is being investigated.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
- Right to Data Portability: Where technically feasible and legally applicable, you may request that your personal data be provided to you in a structured, machine-readable format.
7.2 To exercise any of the above rights, please submit a written request to the 277bad support team at [email protected]. We will acknowledge your request promptly and respond within a reasonable timeframe. We may require you to verify your identity before processing a data rights request.
8.1 The 277bad platform is strictly intended for adults aged 21 years and above. 277bad does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will take immediate steps to delete that data and close the associated account.
8.2 Parents and guardians are strongly encouraged to use parental control software to prevent minors from accessing online gambling platforms, including 277bad. If you believe a minor has registered an account or accessed the platform, please contact the support team at [email protected] immediately.
9.1 The 277bad platform may contain references to third-party payment services (such as bKash, Nagad, and Rocket) or game content providers. Interactions with these third-party services are governed by their own privacy policies and terms. 277bad is not responsible for the privacy practices of third-party platforms and encourages players to review those policies independently.
10.1 277bad reserves the right to update or amend this Privacy Policy at any time. The most current version will always be available at 277bad.org/privacy-policy. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
10.2 Where material changes are made to this Policy, 277bad will endeavour to notify registered players via their registered contact details or by displaying a prominent notice on the platform. Continued use of the platform following any revision constitutes acceptance of the updated Policy.
11.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 277bad handles your personal data, please contact the support team. All communications should be submitted in English.
Support email: [email protected]
Support availability: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).